Can I use LIKECHARITY for a competition, voting poll or raffle?
Yes you can! You will find more info here about how to get started.
Tue, 22 Aug, 2017 at 2:58 PM
Can I contact donors after they have texted in?
Donors will receive a standard thank you message that says “Thank you for your €X donation to Charity Name. SP: www.likecharity.com Donation Receipt: XXXX. ...
Tue, 22 Aug, 2017 at 3:52 PM
How can I monitor donations?
We’ll set you up on our account management system - Oz. There you will be able to see revenue broken down by hour, minute, day or month. You also will see h...
Tue, 22 Aug, 2017 at 3:52 PM
How long does it take for my charity to receive the funds we raised?
Donation payments are transferred electronically to the bank account you specified on your registration form. We endeavour to transfer payments 90 days afte...
Tue, 22 Aug, 2017 at 3:53 PM
What do I do if a member of the public has a query about a text donation they made?
Your account manager will send you a troubleshooting guide for you to consult. If this doesn’t solve the issue, please obtain the donor’s phone number and e...
Tue, 22 Aug, 2017 at 3:53 PM
I want to set up a new keyword, do I need to go through the full registration process again?
No, you’ll just need to submit a new keyword form: wait for us to confirm its availability and then create a ComReg licence for that keyword. When we accept...
Tue, 22 Aug, 2017 at 3:53 PM