Donor Queries

Information for Donors

How is the donation charged to my phone?
Pay as You Go The donation amount is taken from your credit when you receive your receipt message. Bill Pay The donation amount will be added to your ...
Tue, 22 Aug, 2017 at 3:54 PM
How much of my donation goes to the charity?
Texts cost €2, €4 or €6. Charities receive a minimum of €1.80 of €2, €3.60 of €4 and €5.40 of €6.
Fri, 14 Dec, 2018 at 11:01 AM
I’m organising a fundraiser, can I use your service to collect donations?
LIKECHARITY works directly with the staff/board members of registered charities. We can’t register third parties, individual fundraisers or volunteers on ou...
Tue, 22 Aug, 2017 at 3:56 PM
Can I see a list of charities who use text donation?
Yes, please see the charities page here. We’re always bringing new charities onboard so make sure to check this page regularly.
Tue, 22 Aug, 2017 at 3:56 PM
Can I text a donation if I am living abroad?
The LIKECHARITY service is limited to donors with a Republic of Ireland mobile phone number. If you are using an Irish network provider you can text a donat...
Tue, 22 Aug, 2017 at 3:56 PM
Can I donate more than the amount advertised?
The keyword is set at the amount advertised. You can donate three times per keyword in any 24 hour period. This is to protect donors from accidentally donat...
Tue, 22 Aug, 2017 at 3:57 PM
I donated €4 but I only got one receipt message thanking me for my €2 donation?
Some networks process donations in amounts of €2 so you should receive two receipt messages. The first message will say (1/2) and the second message will sa...
Tue, 22 Aug, 2017 at 3:57 PM
Do some charities use more than one keyword?
Yes, for a list of keywords available to your chosen charity please see our charities page.
Tue, 22 Aug, 2017 at 3:58 PM
I have a question about my donation, who do I contact?
Please send your phone number and your query to and we’ll be happy to help you.
Tue, 22 Aug, 2017 at 3:58 PM